monas128 Platform Privacy Notice
This page describes what we collect when you use monas128 and how we keep that data protected. We at monas128 take your privacy seriously. Our platform processes personal information only to deliver our service—account verification, payment processing, fraud prevention, and customer support. We do not sell your data to third parties.
Our services are available only where local law permits. When you create an account on monas128, you agree to this privacy notice. If you have questions about how we handle your information, contact our support team.
What we collect on monas128
We collect information in three categories: account data, transaction data, and device data. Account data includes your name, email, phone number, date of birth, and government-issued ID (KTP, passport, or driver's license). We require this information to verify your identity and comply with anti-money-laundering regulations. Transaction data includes your deposit and withdrawal history, payment method details (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account identifiers), and betting activity. Device data includes your IP address, browser type, operating system, and device identifiers. We use this to detect fraud and prevent unauthorized access.
We also collect cookies and similar tracking technologies. These allow us to remember your login status, language preference, and betting history. You can disable cookies in your browser settings, but some monas128 features may not work correctly.
How we use your data
We use your data to operate monas128. This includes processing your deposits and withdrawals, settling your bets, and sending you account notifications. We also use your data to prevent fraud, detect suspicious activity, and comply with legal obligations. If you deposit via mobile banking or local payment, we share your transaction details with those payment processors. If you withdraw to online payment, e-wallet, mobile banking, or local payment, we share your bank account details with those banks. These third parties process your data according to their own privacy policies.
We may also use your data to improve monas128. This includes analyzing which games are popular, which payment methods users prefer, and how often users access our platform during Liga 1 or Piala AFF tournaments. We do not use your data for marketing emails or promotional calls unless you opt in.
Your rights on monas128
You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team with your account email and a copy of your ID. We will respond within ten business days. You also have the right to object to our use of your data for fraud detection or analytics. However, if you object to fraud detection, we may suspend your account.
If you believe we have misused your data, you may file a complaint with your local data protection authority. We cooperate with regulatory investigations.
- Data retention
- We keep your account data for as long as your account is active, plus five years after closure for legal compliance.
- Third-party processors
- Payment processors, banks, and fraud-detection vendors may access your data. We sign data-processing agreements with all vendors.
- Security measures
- We use encryption, firewalls, and access controls. No system is non-specific info secure; we cannot guarantee absolute protection.
Policy updates and contact
We may update this privacy notice at any time. Changes take effect when posted on monas128. We will notify you of material changes via email. Your continued use of monas128 after an update means you accept the new terms.
If you have questions about this notice, contact our support team. We respond to privacy inquiries within five business days. You can also reach us during major events like Idul Fitri, Idul Adha, or Imlek—our support operates year-round.
This privacy notice applies to all users of monas128, regardless of location. We comply with applicable data protection laws in supported jurisdictions.